To move exisiting agreements from another bank to Lunar, please follow the below guide:
Open your Lunar app and click on Pay in the bottom of your screen.
Select Betalingsservice.
Select Move agreement from another bank.
Select Continue.
At Move direct debit you enter:
Registration number (of the bank you want to move the agreements from).
Then select the account to which the agreements are to be linked.
Then press continue.
Check that all information is correct and then swipe on Confirm transfer.
Click here to jump to the Betalingsservice section in the Lunar app.
If only some of your direct debit agreements are being moved, the agreements must be cancelled with your current bank and set up again with Lunar.
Can I transfer my direct debit agreements to a joint account?
Yes, both members and the owner of the account can link direct debit agreements to the joint account. However, you can only add agreements to the joint account if the agreement is registered under the primary account owner's CPR number.
How do I move my direct debit agreements from Lunar to another bank?
You can ask your new bank to transfer all your agreements from Lunar to them. Alternatively, you can cancel your agreements with Lunar and then re-register them in your other bank.