Please note that this only applies for Lunar Business in Denmark.
Unfortunately, it can happen that some are targets for identity theft in the event of an online banking burglarly. Here it is important to keep calm despite the unpleasant situation. If you have been a victim of an online banking burglary, do the following:
Block your cards
In the meantime, when you have blocked your cards, you must call customer support, where we can together confirm that it is an online banking burglary. From here we will do the following:
Withdraw all logins
Suspend your account
What should you do as a customer?
Block your NemID and MitID
Report to the police
Good to know
If you have a slightest doubt, you are always welcome to call our customer support, and we will review your account activity, together with you, where we can then draw a conclusion and take action.