Create or stop transfer

Read along and learn how to create or stop a transfer at Lunar

Thor avatar
Written by Thor
Updated over a week ago

How to make an account transfer

  1. Open your Lunar app and tap the arrow icon in the bottom menu.

  2. Select Transfer.

  3. You now need to choose whether you want to transfer to one of your own or someone else's accounts.
    To transfer to another account, enter the registration and account number at the top of the page and then tap Continue. You can also scroll down and select a recipient from the list of your recent transfers or, if you have saved a recipient, from this list.
    To transfer to one of your own accounts, tap the account you'd like to transfer to in the My accounts list.

  4. Enter the amount you want to transfer and select which account you want to transfer from.

  5. Tap Continue.

  6. On the next page, you can enter a message for the recipient and a note for yourself. Additionally, you can choose whether the transfer should be made today or at a future date. Swipe right at the bottom of the screen to complete the transfer.

  7. Approve the transfer by entering your password.

You have now created a transfer! Easy, right?

Good to know

  • If you want to delete a future transfer you have created, you can easily do so in the app - just open the account from which the transfer was created. At the top of the screen, find Upcoming and tap View. Click on the transfer in question and then select Delete payment.

How to create a recurring transfer

We've made it super easy for you to create and stop recurring transfers - just follow our guides below.

Create a recurring transfer

  1. Follow the guide above to create a transfer. Once you have approved the transfer (step 6 in the guide) and see a confirmation message, press Create recurring transfer.

  2. Select the frequency, transfer day and end date (if applicable) and tap Continue.

  3. On the next page, you can enter a message for the recipient and a note for yourself. Swipe right at the bottom of the screen to create the standing order.

  4. Authorize the creation with NemID or MitID.

That's it! You have now created a recurring transfer. If you want to stop a recurring transfer again, follow this guide:

Stop a recurring transfer

  1. Open your Lunar app and tap the arrow icon in the bottom menu.

  2. Select Recurring transfers.

  3. Find the transfer you want to stop in the list of active recurring transfers and click on it.

  4. You will now see an overview of the selected transfer and can choose to pause or edit the frequency or amount of the transfer. To stop the recurring transfer, click Delete.

  5. Confirm that you want to stop the transfer by clicking Delete again.

Your recurring transfer is now stopped.

Frequently asked questions

How long does it take for my transfer to complete?

All transfers at Lunar are made as instant transfers. This means that the recipient receives the money in their account within seconds. As the sender, you can easily show the recipient that the money has been transferred.

What should I do if a transfer has failed?

If you have been informed that a transfer has failed, you can first of all check if there is enough money in the account you are trying to transfer from and if the correct account has been selected for the transfer. Next, you can check that both the account number and account number are entered correctly.

Is there a limit on how much I can transfer?

Yes, there is. The daily limit for transfers is DKK 200,000 and you should be aware that you can transfer a maximum of DDK 100,000 at a time. However, for a joint account, the daily limit is DKK 50,000. If you need to make a larger transfer, we recommend that you split the transfer over several rounds/days in agreement with the recipient.

Can I transfer money from another bank to my Lunar account in the app?

Yes, you can transfer money to your Lunar account from another bank via a regular transfer in the Lunar app.

You can also make a transfer using our Deposit Money feature.

What is BIC?

BIC stands for Bank Identifier Code and is also known as SWIFT code. BIC is the bank's identification number and is also used for international payments. All banks use BIC, and it is typically used for international transfers to banks in countries that do not use IBAN.

Therefore, you need to know both the recipient's local account number and the bank's BIC when creating a transfer to a country that does not use the IBAN solution.

What is IBAN?

IBAN stands for International Bank Account Number and consists of a country code followed by a number. IBAN is used in most of Europe and in a number of other countries outside of Europe.

IBAN identifies both the country, the bank and the person or company receiving the money.

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