Note: Only users aged 18 and above can create international transfers.
How to set up an international transfer (Lunar app)
Open your Lunar app
Select Pay in the bottom of the screen.
Select International Transfer
Choose whether you want to use IBAN or BIC/SWIFT to identify the recipient of your transfer. If you're not sure what to choose here, scroll down this page and read about what IBAN, BIC and SWIFT are.
Enter the recipient's IBAN or BIC/SWIFT and press Continue.
Select whether the recipient is a private individual or a company and enter the recipient's name. Press Continue.
Select the currency you want to transfer in and tap Select currency. If you can't find your desired currency, it may be because the recipient bank only accepts certain currencies.
Enter the amount you want to transfer and select which account you want to transfer from. Tap Continue.
On the next page, you can enter a message for the recipient and a note for yourself. In addition, you can view information about the transfer, such as the estimated exchange rate and estimated total amount.
Swipe right at the bottom of the screen to complete the transfer.
Authorize the transfer with MitID or BankID.
That's it! You have now created an international transfer.
How to create an international transfer
(Lunar Business Web)
Log in to Lunar Business Web and click on Payments in the left-hand menu.
Select International Transfers.
Enter the amount and select currency.
a. Enter the amount you wish to send in the You send field.
b. Select the currency the recipient will receive in the Recipient gets field.
c. You can also start by entering the recipient's amount and currency — the sending amount will then be calculated automatically.
d. Select which account the funds should be transferred from.
💡 Tip: In the fee field, you can see all included fees for the transfer.
Click Continue.
Select whether the funds are to be sent within or outside of Europe.
Fill in the recipient's account details.
Review and confirm the details.
You will be shown a summary of all payment details. Review them and swipe to confirm.
Select recipient (saved or new).
Add a message and note (optional).
On the next page you can add:A message to the recipient.
A note to yourself.
You will also see the estimated exchange rate and the total amount.
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Swipe to complete the transfer.
Finally, approve the transfer in the Lunar app.
There you go! You have now created an international transfer via Lunar Business Web.
Where can I transfer to and from?
Good to know
It can take up to 5 business days for Lunar in 🇸🇪 and 🇳🇴 , and 10 business days for 🇩🇰, for international transfer to arrive at the recipient. If the transfer has not gone through after 5 or 10 days, you can contact the recipient bank with your transfer receipt. They will then contact their bank and check if your payment has arrived.
In some cases, you may be asked to explain why you are sending money abroad and provide proof, such as a contractual document or an invoice. This is quite common and is due to the fact that there is a lot of focus from national and international authorities on international transfers to prevent money laundering, terrorist financing and other financial crime.