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Create/move a payment service agreement with/to Lunar
Create/move a payment service agreement with/to Lunar

Here you can read about how to create a direct debit agreement

Pia avatar
Written by Pia
Updated over a week ago

Create a new payment service agreement

  1. Open your Lunar app and tap the Explore tab.

  2. Select Payment Service.

  3. Tap Add new.

  4. Select New agreement.

  5. Fill in the fields with:

    1. PBS number

    2. Debtor group number

    3. Customer number.

  6. Select which account the agreement should be charged to and then press Select account.

  7. Check that all information is correct and then enrol the new agreement by swiping right.

  8. The agreement is now sent for creation.

NOTE: If you have a QR code (e.g. on your payment card), you can also click the QR code icon in the top right corner of the app. This will switch on the camera on your phone

Click here to jump to the Payment Service section in the Lunar app.


Move an existing direct debit agreement from another bank to Lunar

  1. Open your Lunar app and tap the Explore tab.

  2. Select Direct Debit.

  3. Select Move from your other bank.

  4. At Move direct debit you enter:

    1. Registration number (of the bank you want to move the agreements from).

    2. Then select the account to which the agreements are to be linked.

    3. Then press continue.

    4. Check that all information is correct and then swipe on Confirm transfer.

Click here to jump to the Payment Service section in the Lunar app.


Good to know

If only some of your payment service agreements are being moved, the payment service agreements must be cancelled with your current bank and set up again with Lunar.

Your agreements will be charged whether or not there are money in your account. If you are overdrawn, the agreement will be reversed and a fee of 250kr will be charged.

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