Lunar

Kevin

Ebbe

Thor

Lunar Private

Get started

How to apply

From which countries can I apply?

Documentation as a customer

Documentation when applying

Documentation

Profile

It's all about how to easily update your address with Lunar when you move!

I have moved to a new address

Find information on what happens when you change your CPR number

If you change your CPR number

Update personal information

Find out what to do if you want to apply for a Lunar account, but don't have a MitID

I don't have a MitID

Stay safe with Lunar

MitID

Anna

Mathilde

Account management

No online web bank

General account information

Get answers to the most frequently asked questions about setting up a shared account

FAQ: Creating a Joint Account

Get answers to the most frequently asked questions about using a Joint Account

FAQ: Using a Joint Account

Get answers to the most frequently asked questions about closing a shared account

FAQ: Closing a Joint Account

Joint Account

Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances

How to link other bank accounts

Connect bank - FAQ

Connect Bank

Calvin

Viggo

Transfers & transactions

Read along and learn how to create or stop a transfer at Lunar

How to create a transfer

How to create a recurring transfer

How to stop a transfer

Here you can see the typical limits and fees for transfers.

Limits and fees for transfers

If a bank transfer hasn't made way to your Lunar account yet, you can read more here about what to do.

A transfer to Lunar has not arrived

Read more about our transfer fees and limits at Lunar

Transfer fees and limits

Domestic Transfers

What happens if I have entered incorrect information in the transfer details?

Where can I transfer to and from?

What does an international transfer cost?

How quickly is my international transfer processed?

Which currency should I choose?

What is IBAN?

What is BIC/SWIFT?

How can I track my international transfer?

How can I receive money from abroad?

How does currency conversion work in connection with an international transfer?

How can I cancel an international transfer?

What is a "beneficiary"?

What does "correspondent bank" mean?

Learn more about the transfer rate of an international transfer at Lunar

How much does an international transfer cost?

Get help with setting up an international transfer with Lunar

How do I set up an international transfer?

Are there any amount limits for international transfers?

Read more about the waiting time for an international transfer

International Transfers

Here you can read about how to create a direct debit agreement

Create/move a payment service agreement with/to Lunar

You can move your active payment service agreements registered in a different bank to your account in Lunar directly through the app.

Move your payment service agreements (betalingsserviceaftaler) from another bank to your Lunar account

Matheo

Betalingsservice

Get help with any card issues you might have! 

Cards

Read more about how you order your physical or virtual Lunar card

How to order a card

Read more about how many cards you can order as a customer of Lunar

Amount of cards, you can order

Order card

Here you can read about the possible reasons why your card hasn't arrived and what to do from here.

Card not received after ordering

Card delivery

Other features