Our phone lines are available for customer support during specific hours. Please see below for our current and upcoming phone line hours.

Opening hours for our phone lines:

Weekdays: 9:00 - 21:00

Weekends: 10:00 - 17:00

If your inquiry is not urgent and does not require an immediate response, we suggest contacting us after 2 PM, when our phone queue is shorter compared to the morning and lunchtime. To avoid the queue completely, please call after 7 PM.
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Starting September 1st, our phone lines will be available for support during these new hours. We hope this change will better accommodate our customers' needs.

Are you having trouble outside of opening hours? Don't worry, our AI Support is available to assist you at all times. Whether it's a technical issue or a general question, our AI Support is here to help.

Our AI Support is constantly learning and improving, so you can trust that you will receive accurate and helpful responses. Plus, with AI Support, you don't have to wait for business hours to get assistance.

However, if you prefer to speak to a human, our human support team is also available to assist you.

Opening hours:

Weekdays: 8:00 - 21:00 PM

Weekends: 10:00 AM - 17:00

Our human support team is made up of highly knowledgeable and friendly individuals who are dedicated to providing the best support possible. They are trained to handle a variety of issues and will work with you to find a solution to your problem.

So whether you need assistance from our AI Support or prefer to speak to a human, we are here for you. Don't hesitate to reach out to us for any help or support you may need with your Lunar account.