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Digital cards
Read more about what a digital card is and what you can use it for… How to link your card to Google/Apple Wallet You can easily link your new digital card to Google/Apple… You can pay with Apple/Google Pay in stores, in apps, online and much more
Paying a bill
Read on if you want to know how to pay a bill through the Lunar app… In this article, you can learn more about how to pay a bill in the Lunar app, how to make a payment for… How to pay a bill Open your Lunar app and click on Pay in the bottom of your screen Now select
How quickly is my international transfer processed?
Day 2: the payment is sent to our correspondent bank… Day 2-3: the payment is available in the recipient's account… Day 3-4: the payment is available in the recipient's account
Get started with crypto
Learn what crypto is and how to start trading crypto via Lunar Block… For example, you must answer how much you can lose when buying crypto and how large fluctuations there… Cryptocurrency - or just crypto - is a digital asset
How to contact Lunar
The best option is to open a secure chat while you’re logged into the app… How to contact us in the app Help and support is available in your profile… Support is available on weekdays from 9-17 in Denmark
How to register a new direct debit agreement (Betalingsservice)
Learn how to set up a payment for Betalingsservice… How to register a payment for Betalingsservice You can register a payment for Betalingsservice in the… Check that all information is correct and then enrol the new agreement by swiping right
Phishing
Read more about what phishing is, and how you can stay vigilant to avoid it… Phishing is a form of online fraud where criminals use emails to impersonate a legitimate organization… Is the layout of the email similar to other emails you have received from Lunar in the past?
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… How do I report my crypto trades to the tax authorities?… Where is my Crypto stored?
Connect other bank accounts
Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances… How often do I need to authenticate with MitID, BankID or NemID?… FAQ - Transfers Can I pay bills through a linked account? ​
General information about NemKonto
Learn more about what NemKonto is and why you need one… NemKonto is used, for example, to pay out excess tax, transfer income, child and youth support, pensions… How do I move my NemKonto to Lunar?