Moving abroad is a big thing — we've compiled a guide to help you navigate the ins and outs of what it all means.
Hidden Address or Name Protection when moving abroad
Hidden Address or Name Protection when moving abroad
Please note that this information only applies to Lunar in Denmark.
With Lunar in Sweden, it is not possible to maintain an account if you have a hidden address or name protection.
If the CPR register detects that you have moved abroad, we need to obtain documentation of your new address abroad. This can be the following types of documentation from the given country:
An official ID card with name, address and date of issue
A public utility bill for e.g. grid, water or electricity — with name, address and date of issue
OrA rental contract — with name, address, signature date and move-in date.
ATTENTION. The documentation must be a maximum of 2 months old.
If you have moved, there should be a request ready for you in the app at the top of the screen.
In addition to this, we need to know if your tax domicile has changed. Therefore, we need to know:
What your tax domicile is
What your Tax Identification Number (TIN) or equivalent number is.
TIN: Tax Identification Number can be found by contacting the municipality or region in which you reside.
It is important that we receive the documentation in order to maintain the customer relationship and provide you with the best opportunities with us. Therefore, we need to receive the above within 14 days.
Documentation must always be submitted to us through the request made for you in the app.
Countries
If you as a customer have moved to a country that is a member of the EU/EEA or one of the countries listed below, you must submit documentation for your new address.
United Kingdom
Switzerland
Greenland
Faroe Islands
Monaco
Andorra
If you move to a country that is not EU or EEA, or on the list above, then unfortunately we cannot keep you as a customer. You will receive a cancellation notice with a notice period of 2 months.
Non-EEA countries (notice: long list)
Non-EEA countries (notice: long list)
AFGHANISTAN
ALBANIA
ALGERIA
AMERICAN SAMOA
ANGOLA
ANGUILLA
ANTARCTICA
ANTIGUA AND BARBUDA
ARGENTINA
ARMENIA
ARUBA
AUSTRALIA
AZERBAIJAN
BAHAMAS
BAHRAIN
BANGLADESH
BARBADOS
BELARUS
BELIZE
BENIN
BERMUDA
BHUTAN
BOLIVIA
BOSNIA AND HERZEGOVINA
BOTSWANA
BOUVET ISLAND
BRAZIL
BRITISH INDIAN OCEAN TERRITORY
BRUNEI DARUSSALAM
BURKINA FASO
BURUNDI
CAMBODIA
CAMEROON
CANADA
CAPE VERDE
CAYMAN ISLANDS
CENTRAL AFRICAN REPUBLIC
CEUTA
CHAD
CHILE
CHINA
CHRISTMAS ISLAND
COCOS (KEELING) ISLANDS
COLOMBIA
COMOROS
CONGO
COOK ISLANDS
COSTA RICA
COTE D'IVOIRE
CUBA
DEMOCRATIC REPUBLIC OF CONGO
DJIBOUTI
DOMINICA
DOMINICAN REPUBLIC
ECUADOR
EGYPT
EL SALVADOR
EQUATORIAL GUINEA
ERITREA
ETHIOPIA
FALKLAND ISLANDS
FIJI
FRENCH POLYNESIA
FRENCH SOUTHERN AND ANTARCTIC LANDS
GABON
GAMBIA
GEORGIA
GHANA
GIBRALTAR
GRENADA
GUAM
GUATEMALA
GUINEA
GUINEA-BISSAU
GUYANA
HAITI
HEARD AND MC DONALD ISLANDS
HONDURAS
HONG KONG
INDIA
INDONESIA
IRAN
IRAQ
ISRAEL
JAMAICA
JAPAN
JORDAN
KAZAKHSTAN
KENYA
KIRIBATI
KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF (NORTH)
KOREA, REPUBLIC OF (SOUTH)
KOSOVO
KUWAIT
KYRGYZSTAN
LAOS
LEBANON
LESOTHO
LIBERIA
LIBYA
MACAU
MACEDONIA (THE FORMER YUGOSLAV REPUBLIC OF)
MADAGASCAR
MALAWI
MALAYSIA
MALDIVES
MALI
MARSHALL ISLANDS (THE REPUBLIC OF)
MAURITANIA
MAURITIUS
MELILLA
MEXICO
MICRONESIA (FEDERATED STATES OF)
MOLDOVA (THE REPUBLIC OF)
MONGOLIA
MONTENEGRO
MONTSERRAT
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NAURU
NEPAL
NETHERLANDS ANTILLES
NEW CALEDONIA
NEW ZEALAND
NICARAGUA
NIGER
NIGERIA
NIUE
NORFOLK ISLAND
NORTHERN MARIANA ISLANDS
PALESTINE
OMAN
PAKISTAN
PALAU
PANAMA
PAPUA NEW GUINEA
PARAGUAY
PERU
PHILIPPINES
PITCAIRN ISLANDS
QATAR
RUSSIAN FEDERATION
RWANDA
SAINT BARTHELEMY
SAINT HELENA (INCL ASCENSION ISLAND AND TRISTAN
DE CUNHA)
SAINT KITTS AND NEVIS
SAINT LUCIA
SAINT PIERRE AND MIQUELON
SAINT VINCENT AND THE GRENADINES
SAMOA
SAN MARINO
SAO TOME AND PRINCIPE
SAUDI ARABIA
SENEGAL
SERBIA
SEYCHELLES
SIERRA LEONE
SINGAPORE
SOLOMON ISLANDS
SOMALIA
SOUTH AFRICA
SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS
SOUTH SUDAN
SRI LANKA
SUDAN
SURINAME
SWAZILAND
SYRIA
TAIWAN
TAJIKISTAN
TANZANIA
THAILAND
TIMOR LESTE
TOGO
TOKELAU
TONGA
TRINIDAD AND TOBAGO
TUNISIA
TURKEY
TURKMENISTAN
TURKS AND CAICOS ISLANDS
TUVALU
UGANDA
UKRAINE
UNITED ARAB EMIRATES
UNITED STATES
UNITED STATES MINOR OUTLYING ISLANDS
URUGUAY
UZBEKISTAN
VANUATU
VATICAN CITY STATE (HOLY SEE)
VENEZUELA
VIETNAM
VIRGIN ISLANDS (BRITISH)
VIRGIN ISLANDS (U.S.)
WALLIS AND FUTUNA ISLANDS
YEMEN
ZAMBIA
ZIMBABWE
Documentation
If you submit the documentation in a language other than Danish, Swedish, Norwegian or English, we will request additional information in any of the languages mentioned.
If that is the case, you can see what additional information we need below. Feel free to copy the text, fill in the items and send the information to our customer support.
Fill in the items below:
Street name:
Street number:
Floor, if any:
Area name, if any:
Zip code:
City:
Move-in date in the residence:
Furthermore we need confirmed from you:
Your tax domicile (country) for the future:
What your Tax Identification Number (TIN) or equivalent national ID number is: