I would like to change my address in the app
Our system automatically pulls your information from the CPR register, and up to 5 days after an address change, our system will synchronize with the information from the CPR register.
However, we can manually assist you with this if you are in a situation where it is urgent.
Here’s how you do it:
Send us documentation from borger.dk or cpr.dk showing the address you have moved to, via our chat or by email at support@lunar.app
What kind of documentation do we support?
Overview of address information from borger.dk / cpr.dk
Picture of Health Card (a picture from the app is allowed, as long as the full CPR number is visible)
Moving receipt (not a moving request but confirmation that the moving request has been accepted)