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Paying a bill
Read on if you want to know how to pay a bill through the Lunar app… In this article, you can learn more about how to pay a bill in the Lunar app, how to make a payment for… If you are unable to pay your bill yourself, for any reason preventing you from accessing your account
File a dispute
Here you can read about how to file a dispute if your card has been misused… Will I definitely get my money back if I dispute a charge?… If you need to dispute a charge, here's a step-by-step guide on how to do it: Go to the Nets website
Connect other bank accounts
Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances… How often do I need to authenticate with MitID, BankID or NemID?… We do this so that you can get the full overview of your finances in one place
How do I contact Lunar, if I’m thinking about becoming a Lunar customer?
your application, you can chat with us and get answers to general questions… If that doesn't answer your questions, you are also welcome to call us on +45 70 71 68 69… For Norwegian support find our number on our website
Get started
Here you can read about how to get started with SAS x Lunar… How do I activate SAS x Lunar?… If you are not already a member, you first need to register with SAS EuroBonus
Get started with crypto
Learn what crypto is and how to start trading crypto via Lunar Block… For example, you must answer how much you can lose when buying crypto and how large fluctuations there… Good to know before you get started As with other platforms, there is also a risk when buying and selling
General information about NemKonto
How do I move my NemKonto to Lunar?… Click here to read how to do it. Where can I see my NemKonto?… NemKonto is used, for example, to pay out excess tax, transfer income, child and youth support, pensions
How to order a card
Read more about how you order your physical or digital Lunar card… I experience an error when ordering my card. What do I do now?… (This cannot be changed later on) For the physical card: Create a pin code for the new card
How do I set up an international transfer?
Get help with setting up an international transfer with Lunar… On the next page, you can enter a message for the recipient and a note for yourself… How to set up an international transfer:
Card issues
Read more about why you might experience issues with your card — and what you can do… My card gets declined — what do I do?… My card doesn't work — what do I do?