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Search results for:what-if-i-cancel-before-the-notice-period-ends
Manage SAS x Lunar
If you change your mind, you can always choose to renew the subscription before it ends… How do I cancel the SAS x Lunar subscription?… There is a notice period of the current month
Close the customer relationship
Here you can read about how to proceed if you want to close your Lunar account… Please note that the notice period is the current month… cancel this in the app first
What happens if I have entered incorrect information in the transfer details?
Here, you can read about what happens when you have entered incorrect transfer details… If the payment is sent via SWIFT If you have entered a valid but incorrect IBAN number, the money… If the IBAN and name do not match, the payment may be rejected, and the money will be returned – often
If you change your CPR number
Find information on what happens when you change your CPR number… If you change your CPR number, you will receive a formal notice from us as soon as the change is registered… The notice period will last two months
Change your plan
After the 14-day period, the notice period is the remaining month… top menu Click on "Select plan” If you choose to downgrade your plan, the notice period is… When you accept the terms, you also agree that this right expires if you have used one or more services
International Transfers FAQ
What happens if I have entered incorrect information in the transfer details?… Payments ordered before 1:00 pm will be settled at the currency rate of the day the payment is executed… Their system might notice that the recipient's name and the IBAN number do not match, and they will therefore
About Standard
Standard has no binding period. The notice period is the remaining month… The notice period is the remaining month. You can find our complete price list here… The notice period is the remaining month. You can find our complete price list here
Incorrect transfer
Here you can read more about what to do if you have mistakenly sent money to the wrong recipient… If you have sent money to the wrong recipient, we will guide you on what to do here… If you don't know the recipient, your next step is to find out how the money was sent
About Plus
Plus has no binding period. The notice period is the remaining month… The notice period is the remaining month. You can find our complete price list here… The notice period is the remaining month. You can find our complete price list here
How to reject or cancel a direct debit agreement
The date for when it "opens" varies, but it is generally 7 days before the end of the month… Cancel a direct debit agreement If you wish to cancel a direct debit agreement, it means that the agreement… Please note that rejections can only take place during what we call the "payment window"