Skip to main content
Dansk
English
Norsk
Svenska
;
English
Dansk
English
Norsk
Svenska
;
English
We're here to help
Search results for:
where-do-i-find-my-signed-agreements
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and
where
your crypto is stored…
Where
can
I
find
my
agreements
and documents?… How
do
I
report
my
crypto trades to the tax authorities?
Supplier and Transfer service
agreements
Here you can read about what provider and transfer service
agreements
are, and
where
to create them… Create supplier service
agreement
HERE… Create transfer service
agreement
HERE
Betalingsservice (direct debit
agreement
)
Learn how to set up a payment for Betalingsservice, move existing
agreements
from another bank, and how to reject/cancel
agreements
… How
do
I
move
my
direct debit
agreements
to another bank?… Can
I
transfer
my
direct debit
agreements
to a joint account?
Find
your PIN code
Having trouble with
finding
your PIN code? Read on!… Can
I
change the PIN code for
my
card?… However, you can always
find
your PIN code inside the Lunar app
Account
agreement
Here you can read about how to
find
your account agreement… You can
find
the account agreement in the Lunar app through the following steps: Open the Lunar… app Tap on the profile icon in the upper left corner Tap on "
Agreements
" Select "Account
I
don't have a MitID
Find
out what to
do
if you want to apply for a Lunar account, but don't have a MitID… How
do
I
get MitID?…
I
didn't finish
my
Lunar application
Get started with a joint account
Can
I
turn
my
primary account into a joint account? No, only additional accounts can be shared… How
do
I
invite other Lunar users?… We
do
not allow you to link someone else's Easy Account/NemKonto to your private account
EuroBonus Points
How
do
I
earn points?… When can
I
use
my
points?… Note that you
do
not earn points on, for example, cryptocurrency purchases, gambling, cash withdrawals
No online web bank
Can
I
log into the bank on
my
computer…
Do
you need help?… You use our app for either Android or iOS, and this is
where
you can take care of everything
Card issues
Read more about why you might experience issues with your card — and what you can
do
…
My
card gets declined — what
do
I
do
?…
My
card doesn't work — what
do
I
do
?
