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General information about NemKonto

Where can I see my NemKonto?… You can see your NemKonto if you log in to self-service at NemKonto.dk with NemID or MitID… Is my account number and information protected when I use NemKonto?

Connect other bank accounts

Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances… FAQ - Transfers Can I pay bills through a linked account? … You can always change this later. Once you've made your selection, tap Continue. Done!

EuroBonus Points

Here you can read more about how you earn EuroBonus points and when you can use them… When can I use my points?… You can use your points once they have been transferred to EuroBonus

Scan and Pay

Here you can read about how to make a scan and pay… Press "add scan and pay" Now you can take a picture of the bill that you wish to be paid… your Lunar App Press on the two opposite arrows in the top right corner Choose "scan and pay

Online banking burglary

Here you can read about what to do if you are a business customer with us and if you have been a victim of an online banking burglary… Unfortunately, it can happen that some are targets for identity theft in the event of an online banking… cards In the meantime, when you have blocked your cards, you must call customer support, where we can

Access to the account

Here you can read about who can access the account… This is caused by you having applied for a business account registered with your personal NemID… Now you have an account statement on your device in the desired format and period of time that you can

How can I withdraw cash?

Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… Where can I withdraw cash?… How much can I withdraw? We have a daily withdrawal limit of 5.000 kr

How to order a card

(This can not be changed later on) Check that your address is written correctly and ensure that… This means that you can already now use your card online, connect it to your MobilePay, or connect it… Can I get a Mastercard with Lunar? Lunar does not offer a Mastercard, no

Change of ownership

Here you can read about what to do in a case of change of ownership… NemKonto This must be done as the current owner must close his or her account so that the new owner can… This is because the current owner has his or hers personal NemID linked to the account

From which countries can I apply?

Here, you can read about from which countries you can apply from for a Lunar account