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General information about NemKonto
Where can I see my NemKonto?… You can see your NemKonto if you log in to self-service at NemKonto.dk with NemID or MitID… Is my account number and information protected when I use NemKonto?
Connect other bank accounts
Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances… FAQ - Transfers Can I pay bills through a linked account? ​… You can always change this later. Once you've made your selection, tap Continue. Done!
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… When can I use my points?… You can use your points once they have been transferred to EuroBonus
How can I withdraw cash?
Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… Where can I withdraw cash?… How much can I withdraw? We have a daily withdrawal limit of 5.000 kr
How to order a card
You can read about what to do here. Can I get a Mastercard with Lunar?… (This can not be changed later on) Check that your address is written correctly and ensure that… This means that you can now use your card online, connect it to your MobilePay, or connect it to Apple
File a dispute
Here you can read about how to file a dispute if your card has been misused… Can I dispute an old transaction?… Do I have to pay to file a dispute?
Paying a bill
Read on if you want to know how to pay a bill through the Lunar app… In this article, you can learn more about how to pay a bill in the Lunar app, how to make a payment for… If it's a bill you need to pay every month, you can easily set it for automatic payment via the Payment
From which countries can I apply?
Here, you can read about from which countries you can apply from for a Lunar account
Close the customer relationship
Here you can read about how to proceed if you want to close your Lunar account… Can I create a Lunar account again in the future?… Sell your holdings if you use Lunar Block
Digital cards
Read more about what a digital card is and what you can use it for… You can pay with Apple/Google Pay in stores, in apps, online and much more… In addition to physical cards, we also offer digital cards that you can use online and link to MobilePay