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Open Investment Account
Here, you can read more about how to use Lunar's investment platform and how to apply for an investment account… How do I close my investment account?… If you want to close your investment account, you can simply contact Lunar's support directly in the
How do I change my address?
I would like to change my address in the app… Here’s how you do it: Send us documentation from borger.dk or cpr.dk showing the address you have… What kind of documentation do we support?
Manage SAS x Lunar
Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… How do I cancel the SAS x Lunar subscription?… Can I change which account the EuroBonus card is linked to?
SaxoTraderGo
When you invest with Invest at Lunar, you do so through Saxo Bank… How do I log in to SaxoTraderGo?… Since your investment account is created through Saxo Bank, you get the opportunity to use a version
I don't have a MitID
Find out what to do if you want to apply for a Lunar account, but don't have a MitID… How do I get MitID?… I didn't finish my Lunar application
How to order a card
Read more about how you order your physical or digital Lunar card… I experience an error when ordering my card. What do I do now?… Here is how you cancel the renewal: Go to the card in the app under Wallet Tap on the relevant
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… How do I earn points?… When can I use my points?
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… How do I report my crypto trades to the tax authorities?… How do I get my money back from a sale?
How to move an existing agreement from another bank to Lunar
How do I move my direct debit agreements from Lunar to another bank?… Can I transfer my direct debit agreements to a joint account?… account owner's CPR number
Close the customer relationship
Here you can read about how to proceed if you want to close your Lunar account… How long does it take before my Lunar engagement is closed?… Can I create a Lunar account again in the future?