Skip to main content

We're here to help

Search results for:can-i-cancel-my-premium-subscription
Manage SAS x Lunar
Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… How do I cancel the SAS x Lunar subscription?… Can I change which account the EuroBonus card is linked to?
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… When can I use my points?… What happens to my points when I make a return?
How can I track my international transfer?
Here you can read about how to track an international transfer… How and how precisely a payment can be tracked depends on the type of transfer used: Local payment… However, in some cases, we can contact the recipient's bank and request a status update
Close the customer relationship
Here you can read about how to proceed if you want to close your Lunar account… Can I create a Lunar account again in the future?… Does Lunar retain my information after my Lunar is closed?
Frequently asked questions about crypto
Can I transfer my cryptocurrencies to other wallets?… Where can I find my agreements and documents?… How do I report my crypto trades to the tax authorities?
Reject or cancel a payment service agreement (PBS)
Read this guide to see how to cancel or unsubscribe from a payment service agreement… Here you can press "cancel" on the specific agreement… You can also both reject and cancel the agreement
No online web bank
Here you can read about why we put all our efforts into making life as easy as possible through our apps… Can I log into the bank on my computer… You use our app for either Android or iOS, and this is where you can take care of everything
How can I withdraw cash?
Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… Can I withdraw money from my Lunar card when out shopping?… Where can I withdraw cash?
Move your payment service (Betalingsservice)
Here you can read about how to add, move, cancel or reject your payment service agreement… Remember that you can always contact the creditor and change or cancel the agreement… a Betalingsservice agreement How to cancel a Betalingsservice agreement in the app: Open your
International Transfers FAQ
How can I track my international transfer?… How can I cancel an international transfer?… Where can I transfer to and from?