Skip to main content

We're here to help

Search results for:can-i-cancel-the-loan

Manage SAS x Lunar
Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… Can I change which account the EuroBonus card is linked to?… How do I cancel the SAS x Lunar subscription?
Reject or cancel a payment service agreement (PBS)
Read this guide to see how to cancel or unsubscribe from a payment service agreement… Confirm that you would like to cancel the agreement by tapping Cancel agreement You reject direct… Here you can press "cancel" on the specific agreement
Wolt+ x Lunar partnership
What happens if I change plan in the middle of my trial? Will it add the extra months?… What happens if I downgrade in the middle of the trial?… I have been charged and didn’t know my trial ended. What can I do?
The SAS EuroBonus Lunar Card
Here you can read more about the SAS EuroBonus Lunar cards and card delivery… Which accounts can I link the EuroBonus card to?… The digital card can be linked to your digital wallet and can be used for purchases immediately. ​
How can I withdraw cash?
Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… Where can I withdraw cash?… How much can I withdraw? We have a daily withdrawal limit of 5.000 kr
Move your payment service (Betalingsservice)
Here you can read about how to add, move, cancel or reject your payment service agreement… Remember that you can always contact the creditor and change or cancel the agreement… agreement Cancel a Betalingsservice agreement How to cancel a Betalingsservice agreement in
International Transfers FAQ
However, we can contact the receiving bank and inquire about the status of the payment… The sending bank can request a return, after which the receiving bank will contact the recipient and… How can I cancel an international transfer?
No online web bank
Here you can read about why we put all our efforts into making life as easy as possible through our apps… The way you apply, the way you send documents, and the way you use the bank… Can I log into the bank on my computer
From which countries can I apply?
Here, you can read about from which countries you can apply from for a Lunar account… In order to get an account at Lunar, you have to live within the EU/EEA… If you do not live within the above, we are unfortunately not able to grant you an account
How can I track my international transfer?
Here you can read about how to track an international transfer… We can help investigate the matter but need documentation in the form of an MT103 or pacs.008 message… However, in some cases, we can contact the recipient's bank and request a status update