Skip to main content

We're here to help

Search results for:can-i-cancel-the-loan
Manage SAS x Lunar
Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… Can I change which account the EuroBonus card is linked to?… How do I cancel the SAS x Lunar subscription?
The SAS EuroBonus Lunar Card
Here you can read more about the SAS EuroBonus Lunar cards and card delivery… Which accounts can I link the EuroBonus card to?… The digital card can be linked to your digital wallet and can be used for purchases immediately. ​
International Transfers FAQ
However, we can contact the receiving bank and inquire about the status of the payment… The sending bank can request a return, after which the receiving bank will contact the recipient and… How can I cancel an international transfer?
How can I withdraw cash?
Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… Where can I withdraw cash?… How much can I withdraw? We have a daily withdrawal limit of 5.000 kr
How to reject or cancel a direct debit agreement
Cancel a direct debit agreement If you wish to cancel a direct debit agreement, it means that the agreement… Here you can press "cancel" on the specific agreement… You can also both reject and cancel the agreement
No online web bank
Here you can read about why we put all our efforts into making life as easy as possible through our apps… The way you apply, the way you send documents, and the way you use the bank… Can I log into the bank on my computer
From which countries can I apply?
Here, you can read about from which countries you can apply from for a Lunar account… In order to get an account at Lunar, you have to live within the EU/EEA… If you do not live within the above, we are unfortunately not able to grant you an account
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… You can see the next transfer day in the app, under the 🔍 in the top right corner… When can I use my points?
How can I track my international transfer?
Here you can read about how to track an international transfer… We can help investigate the matter but need documentation in the form of an MT103 or pacs.008 message… However, in some cases, we can contact the recipient's bank and request a status update
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… With the guide, you can complete the reporting in just a few minutes… If the market has changed, you can see it in the app