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How can I track my international transfer?
Here you can read about how to track an international transfer… How and how precisely a payment can be tracked depends on the type of transfer used: Local payment… However, in some cases, we can contact the recipient's bank and request a status update
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… When can I use my points?… What happens to my points when I make a return?
Manage SAS x Lunar
Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… Can I change which account the EuroBonus card is linked to?… How do I cancel the SAS x Lunar subscription?
No online web bank
Here you can read about why we put all our efforts into making life as easy as possible through our apps… Can I log into the bank on my computer… You use our app for either Android or iOS, and this is where you can take care of everything
Frequently asked questions about crypto
Can I transfer my cryptocurrencies to other wallets?… Where can I find my agreements and documents?… How do I report my crypto trades to the tax authorities?
How can I withdraw cash?
Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… Can I withdraw money from my Lunar card when out shopping?… Where can I withdraw cash?
Wolt+ x Lunar partnership
I have been charged and didn’t know my trial ended. What can I do?… Where can I see when my trial ends?… How do I cancel after my trial?
Amount of cards, you can order
Read more about how many cards you can order as a customer of Lunar… In the overview below, you can see how many cards you can order for your account based on the subscription… Amount of cards you can order based on your subscription:
How do I change my address?
I would like to change my address in the app… However, we can manually assist you with this if you are in a situation where it is urgent
From which countries can I apply?
Here, you can read about from which countries you can apply from for a Lunar account