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How to change your in-app passcode
Follow this guide to reset or change your 4-digit passcode… Read about how to change your passcode with Lunar in Denmark… Read about how to change your passcode with Lunar in Sweden
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… How do I report my crypto trades to the tax authorities?… How do I get my money back from a sale?
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… How do I earn points?… When can I use my points?
How to move an existing agreement from another bank to Lunar
How do I move my direct debit agreements from Lunar to another bank?… Can I transfer my direct debit agreements to a joint account?
Change your plan
Here you can read about how to change your Lunar plan… Here's how to change your plan… Here's how to exercise your right of withdrawal
Manage SAS x Lunar
Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… How do I cancel the SAS x Lunar subscription?… Can I change which account the EuroBonus card is linked to?
No online web bank
Can I log into the bank on my computer… Do you need help?… We do not offer online web banking to our private customers, as we put all our efforts into making life
SaxoTraderGo
When you invest with Invest at Lunar, you do so through Saxo Bank… How do I log in to SaxoTraderGo?… to create a password. 🔐 You are now ready to log in with your Client ID and password
How can I track my international transfer?
Here you can read about how to track an international transfer… How and how precisely a payment can be tracked depends on the type of transfer used: Local payment
How to order a card
Read more about how you order your physical or digital Lunar card… I experience an error when ordering my card. What do I do now?… Why haven't I received my card, even though the delivery date has been exceeded?