We're here to help

Search results for:how-is-my-money-insured

Connect other bank accounts

Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances… Your money and data are protected Your money is insured and protected by the indskydergarantiordningen… How often does it update my accounts? We retrieve your data every time you log in to the app

Frequently asked questions about crypto

Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… How do I get my money back from a sale?… How do I report my crypto trades to the tax authorities?

Create a Savings Goal

My account is overdrawn - how does this affect my Goal?… Your Goal is now created, and you're ready to start saving money by depositing money or setting rules… Here's how: Choose how you want your transactions to be rounded up

General information about NemKonto

Learn more about what NemKonto is and why you need one… How do I move my NemKonto to Lunar?… Click here to read how to do it. Where can I see my NemKonto?

How to create a transfer

Read along and learn how to create or stop a transfer at Lunar… Frequently asked questions How long does it take for my transfer to complete?… Is there a limit on how much I can transfer?

How can I withdraw cash?

Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… It is entirely free to withdraw money if you have Lunar Plus or Unlimited - both here in Denmark and… This is unfortunately out of our control. How much can I withdraw?

Incorrect transfer

Here you can read more about what to do if you have mistakenly sent money to the wrong recipient… If you don't know the recipient, your next step is to find out how the money was sent… Invoice If the money was sent via an invoice, also called a giro card, it is often due to a typing

I don't have a MitID

What is a MitID?… How do I get MitID?… I didn't finish my Lunar application

File a dispute

Here you can read about how to file a dispute if your card has been misused… By understanding how to handle your card and charges, you can make sure your money stays safe and know… Will I definitely get my money back if I dispute a charge?

Travel insurance

Learn more about the travel and baggage insurance included in Lunar Plus and Unlimited, and read how to report a claim… It can cost you dearly if you have an accident while travelling and you're not insured… What does my travel and baggage insurance cover?