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Why do we request documentation?
As a bank, we have an obligation to understand how our accounts and products are intended to be used… By confirming using MitID, you will be able to share your tax information, and we can do all of the above… If this is the case, you will receive a message from us in the app
Registration of Shares in the Shareholder's Name
Here you can read more about how to register your shares in your name if you wish to do so… A share can be registered in your name to indicate that you have purchased a specific share, providing… It is not possible to name-register foreign shares through Lunar
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… At the end of the year, you will be sent an overview of your crypto sales and along with it, you will… How do I report my crypto trades to the tax authorities?
How can I track my international transfer?
Here you can read about how to track an international transfer… How and how precisely a payment can be tracked depends on the type of transfer used: Local payment
How quickly is my international transfer processed?
There may be situations where a payment requires manual processing by Lunar, correspondent banks, or
How to move an existing agreement from another bank to Lunar
How do I move my direct debit agreements from Lunar to another bank?… Then select the account to which the agreements are to be linked. Then press continue… If only some of your direct debit agreements are being moved, the agreements must be cancelled with your
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… If you return a purchase made with your SAS EuroBonus Lunar card, the corresponding points will be deducted… How do I earn points?
Stay safe with Lunar
Read a few tips on how to avoid phishing… If you are to receive an e-mail from us regardless, the ending of the e-mail address will be 'lunar.app… Lunar will generally never
Create a Savings Goal
Here's how: Choose how you want your transactions to be rounded up… My account is overdrawn - how does this affect my Goal?… If your primary account is overdrawn, the money will not automatically be deducted from your Savings
Close the customer relationship
Here you can read about how to proceed if you want to close your Lunar account… How long does it take before my Lunar engagement is closed?… Once everything is in order regarding the closure of your account, your account will be terminated