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Search results for:
i-changed-my-phone-number-what-do-i-do
Change
of information
Here you can read about how to
change
personal information in the app… Now you can change your
phone
number
and email address
Card issues
Read more about why you might experience issues with your card — and
what
you can
do
…
My
card gets declined —
what
do
I
do
?…
My
card doesn't work —
what
do
I
do
?
I
don't have a MitID
Find out
what
to
do
if you want to apply for a Lunar account, but don't have a MitID… How
do
I
get MitID?…
I
didn't finish
my
Lunar application
How to order a card
I
experience an error when ordering
my
card.
What
do
I
do
now?… (This can not be
changed
later on) Check that your address is written correctly and ensure that… If you experience an error while ordering a card, you might have reached the limit for the
number
of
Frequently asked questions about crypto
How
do
I
report
my
crypto trades to the tax authorities?… How
do
I
get
my
money back from a sale?… Where can
I
find
my
agreements and documents?
ShareIt
Do
I
need to be a Lunar user to use ShareIt? No, you
do
not…
Phone
number
: You can be invited to groups and deposit expenses, but not receive or send money… You can search for and invite existing users directly in the app by name or
phone
number
No online web bank
Can
I
log into the bank on
my
computer…
Do
you need help?… We
do
not offer online web banking to our private customers, as we put all our efforts into making life
Lost
phone
If you've lost or had your
phone
stolen, you need to disconnect your account from your
phone
as soon
EuroBonus Points
How
do
I
earn points?… When can
I
use
my
points?… Note that you
do
not earn points on, for example, cryptocurrency purchases, gambling, cash withdrawals
General information about NemKonto
Learn more about
what
NemKonto is and why you need one… How
do
I
move
my
NemKonto to Lunar?… Click here to read how to
do
it. Where can
I
see
my
NemKonto?
