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Updating personal information
Tap on your phone number, then you can change it to a new phone number… How do you change the phone number?… You can change your phone number under the profile icon in the app: Tap the profile icon in the
Lost phone
If you've lost or had your phone stolen, you need to disconnect your account from your phone as soon
If you change your CPR number
Find information on what happens when you change your CPR number… For example, include phone number, email address, account numbers or similar… Important things to remember when changing your CPR number
Find your registration and account number
Read more about where to find your registration and account number in the Lunar app… The registration number is the identification number banks use to distinguish themselves from each other… For Lunar, the registration number is 6695
Opening hours
Phone… Please see below for our current and upcoming phone line hours… Opening hours for our phone lines in Denmark: Weekdays: 09:00 - 16:00* Weekends: closed
ShareIt
Phone number: You can be invited to groups and deposit expenses, but not receive or send money… You can search for and invite existing users directly in the app by name or phone number… By giving ShareIt access to your contacts on your phone
Stay safe with Lunar
phishing becomes a bigger problem for the Nordic population, we at Lunar have decided to set out a number… This applies to both CPR number, MitID, BankID and the like… Ask for your password via text, email or phone
Digital cards
to receive money through MobilePay on your Lunar account, you also have to add your bank account number… You find your bank account number in the Lunar app under the name of your given account… As soon as the card is in your Wallet, you can pay directly with your phone
Card not received after ordering
If you have recently changed your address, it may take a few days for your address change to be processed… Our customer support can be contacted either through phone or directly via the Lunar app
Blocking your card or account outside of opening hours
Phone: +45 72 11 20 13 Important: This phone number is only for urgent card blocking