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Create a Savings Goal
I can't see a transaction to my savings?… I transferred from my Goal but don't see a transaction?… Where can I get an overview of my Goals?
International Transfers FAQ
Where can I transfer to and from?… Can I make SEPA transfers with Lunar?… How can I track my international transfer?
Spend overview
Here you can read more about the new consumption overview "Insight", which gives you a quick and detailed overview of your consumption… You can even get details about specific transactions… Now you can easily adjust your transactions to fit your part of the bill
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… When can I use my points?… What happens to my points when I make a return?
The SAS EuroBonus Lunar Card
Here you can read more about the SAS EuroBonus Lunar cards and card delivery… How many EuroBonus cards can I have?… Which accounts can I link the EuroBonus card to?
How can I withdraw cash?
Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… Where can I withdraw cash?… Can I withdraw money from my Lunar card when out shopping?
Using a joint account
See how to set up a joint account in the article: About joint accounts Are there limits to what can… Can I order a card for a joint account? Yes, you can!… Can I use the account for business purposes? No, it is not allowed
File a dispute
Here you can read about how to file a dispute if your card has been misused… If you discover transactions on your account that you don't recognise you can in most cases make a dispute… Can I dispute an old transaction?
How can I track my international transfer?
Here you can read about how to track an international transfer… SWIFT MT103 payments: These are sent as individual transactions and have a unique transaction ID (UETR… This allows us to trace your payment via the SWIFT GPI Tracker and see where it is in the flow
Digital cards
Read more about what a digital card is and what you can use it for… You find your cards in the Lunar app by clicking on your account, then click cards and here you can see… How do I pay with my virtual card?