Skip to main content
Dansk
English
Norsk
Svenska
English
Dansk
English
Norsk
Svenska
English
We're here to help
Search for articles...
Search results for:
which-kind-of-transactions-am-i-allowed-to-use-pay-later-on
How do
I
change my address?
I
would like
to
change my address in the app… What
kind
of
documentation do we support?… cpr.dk Picture
of
Health Card (a picture from the app is
allowed
, as long as the full CPR number
Connect other bank accounts
Find out how
to
connect your other bank accounts
to
your Lunar account, so you can easily get a full overview
of
your finances… We can
use
your authentication for 6 months, after
which
you need
to
reauthenticate via the app… How much can
I
transfer? This depends
on
the transfer limit
of
the linked bank
Scan and
Pay
Here you can read about how
to
make a scan and
pay
… and
pay
" Press "add scan and
pay
" Now you can take a picture
of
the bill that you wish
to
… Open your Lunar App Press
on
the two opposite arrows in the top right corner Choose "scan
From
which
countries can
I
apply?
Here, you can read about from
which
countries you can apply from for a Lunar account… In order
to
get an account at Lunar, you have
to
live within the EU/EEA… If you do not live within the above, we are unfortunately not able
to
grant you an account
Paying
a bill
Read
on
if you want
to
know how
to
pay
a bill through the Lunar app… How
to
pay
a bill Open your Lunar app and click
on
Pay
in the bottom
of
your screen Now select… your Lunar app and click
on
Pay
in the bottom
of
your screen Click
on
Pay
bill Fill in the
File a dispute
Here you can read about how
to
file a dispute if your card has been misused… Do
I
have
to
pay
to
file a dispute?… Why can’t
I
find the amount
I
need
to
dispute?
Using
a joint account
Get answers
to
the most frequently asked questions about using a joint account… Can
I
use
the account for business purposes? No, it is not
allowed
… Do your Goals rules apply
to
transactions
on
a joint account?
Card issues
If your physical card is damaged, you can still
use
it
to
pay
online or make MobilePay
transactions
. … If your card is being declined when you're trying
to
use
it in a store,
on
the web, or when withdrawing… attempting
to
pay
from
General information about NemKonto
Learn more about what NemKonto is and why you need
one
… You just need
to
choose
which
of
your existing regular bank accounts you want
to
use
as your NemKonto…
On
self-service, you can see
which
account you have selected as your NemKonto and make changes
Bank statement and account agreement
Here you can read about how
to
find and download your bank statement and account agreement in the Lunar app… Good
to
know The bank statement provides a detailed overview
of
all the
transactions
that have… Choose a start date and end date
to
generate the bank statement and click
on
Download bank statement
