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Search results for:
which-kind-of-transactions-am-i-allowed-to-use-pay-later-on
I
have moved
to
a new address
All you need
to
have ready is 1
of
the following: A photo
of
your latest health insurance card… As soon as you have either
of
these options ready, you can contact support
to
initiate a case
to
change…
I
am
not address protected
Scan and
Pay
Here you can read about how
to
make a scan and
pay
… and
pay
" Press "add scan and
pay
" Now you can take a picture
of
the bill that you wish
to
… Open your Lunar App Press
on
the two opposite arrows in the top right corner Choose "scan
From
which
countries can
I
apply?
Here, you can read about from
which
countries you can apply from for a Lunar account… In order
to
get an account at Lunar, you have
to
live within the EU/EEA… If you do not live within the above, we are unfortunately not able
to
grant you an account
Connect other bank accounts
Find out how
to
connect your other bank accounts
to
your Lunar account, so you can easily get a full overview
of
your finances… We can
use
your authentication for 6 months, after
which
you need
to
reauthenticate via the app… How much can
I
transfer? This depends
on
the transfer limit
of
the linked bank
Paying
a bill
Read
on
if you want
to
know how
to
pay
a bill through the Lunar app… How
to
pay
a bill Open your Lunar app and click
on
Payments in the menu at the bottom
of
the screen… The process may vary slightly depending
on
which
Lunar account you have, so you can find instructions
Card not received after ordering
Here you can read about the possible reasons why your card hasn't arrived and what
to
do from here…
to
receive the card, you are able
to
use
the button "Card has not arrived"… All you will need
to
have ready is one
of
the following: A picture
of
your latest health card with
File a dispute
Here you can read about how
to
file a dispute if your card has been misused… Do
I
have
to
pay
to
file a dispute?… In some cases, you may need
to
pay
up
to
DKK 375 as an excess charge, and you could be liable for the
How
to
order a card
(This cannot be changed
later
on
) For the physical card: Create a pin code for the new card… (This can not be changed
later
on
) Check that your address is written correctly and ensure that… This means that you can already now
use
your card online, connect it
to
your MobilePay, or connect it
Using
a joint account
Get answers
to
the most frequently asked questions about using a joint account… Can
I
use
the account for business purposes? No, it is not
allowed
… Do your Goals rules apply
to
transactions
on
a joint account?
Card issues
If your physical card is damaged, you can still
use
it
to
pay
online or make MobilePay
transactions
… If your card is being declined when you're trying
to
use
it in a store,
on
the web, or when withdrawing… attempting
to
pay
from