Skip to main content

We're here to help

Search results for:who-do-i-contact-in-case-i-have-questions-regarding-my-application-loan-at-basisbank
Open Investment Account
Here, you can read more about how to use Lunar's investment platform and how to apply for an investment account.
Close the customer relationship
Here you can read about how to proceed if you want to close your Lunar account.
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored.
Travel insurance
Learn more about the travel and baggage insurance included in Lunar Plus and Unlimited, and read how to report a claim.
General information about NemKonto
Learn more about what NemKonto is and why you need one.
File a dispute
Here you can read about how to file a dispute if your card has been misused.
I have moved to a new address
It's all about how to easily update your address with Lunar when you move.
Connect other bank accounts
Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances.
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them.
What happens if I have entered incorrect information in the transfer details?
Here, you can read about what happens when you have entered incorrect transfer details.