Skip to main content

We're here to help

Search results for:can-you-order-a-card-for-the-shared-account

How to order a card
Read more about how you order your physical or digital Lunar card… You will also receive notifications about this. ​ Can customer service order a card for me?… Unfortunately, it is not possible for customer service to order a card for you
Get started with a joint account
Get answers to the most frequently asked questions about setting up a shared account… After that, the account owner must send a new link. Can I order a card for a joint account?… The price of the card depends on the subscription the member has. Can I link NemKonto to a shared
Amount of cards, you can order
Read more about how many cards you can order as a customer of Lunar… In the overview below, you can see how many cards you can order for your account based on the subscription… As a Lunar customer, you can order a certain number of cards for your account/accounts
Card expiring soon - order a new card
Here you can read more about what to do when your card is about to expire… If you have our free subscription (Light), you have the option to refuse to have a new card delivered… The message can be found at the top of your app, and it will be visible every time you log in during
Closing a joint account
Get answers to the most frequently asked questions about closing a shared account… You can then close the account in the same way as any other account… You can always leave a joint account, but be aware that the connected cards will be blocked
The SAS EuroBonus Lunar Card
Here you can read more about the SAS EuroBonus Lunar cards and card delivery… When you order a physical card, a digital card is also created in the app… The only account you cannot link the card to is a savings account
Digital cards
Read more about what a digital card is and what you can use it for… You find your bank account number in the Lunar app under the name of your given account… You find your cards in the Lunar app by clicking on your account, then click cards and here you can see
Manage SAS x Lunar
Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… However, you can order a digital card and link it to the account… If you already have a digital card, you can close it and create a new one
Card issues
Read more about why you might experience issues with your card — and what you can do… You can renew your card directly in the Lunar app in the Card menu… If you need to order a new card, you can do it yourself directly in your Lunar app. ​
Lost card — closing your card
Read this article to learn how to block your card if you have lost it or it has been stolen… You block your card by doing the following: Open your Lunar app and click on the account that the… Your card is now closed and you are able to order a new card in the app