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Search results for:can-you-order-a-card-for-the-shared-account
How to order a card
Read more about how you order your physical or digital Lunar card… Unfortunately, it is not possible for customer service to order a card for you… Can customer service order a card for me?
Card expiring soon - order a new card
Here you can read more about what to do when your card is about to expire… If you have our free subscription (Light), you have the option to refuse to have a new card delivered… The message can be found at the top of your app, and it will be visible every time you log in during
Get started with a joint account
Get answers to the most frequently asked questions about setting up a shared account… After that, the account owner must send a new link. Can I order a card for a joint account?… The price of the card depends on the subscription the member has. Can I link NemKonto to a shared
Amount of cards, you can order
Read more about how many cards you can order as a customer of Lunar… In the overview below, you can see how many cards you can order for your account based on the subscription… As a Lunar customer, you can order a certain number of cards for your account/accounts
Closing a joint account
Get answers to the most frequently asked questions about closing a shared account… You can then close the account in the same way as any other account… You can always leave a joint account, but be aware that the connected cards will be blocked
The SAS EuroBonus Lunar Card
Here you can read more about the SAS EuroBonus Lunar cards and card delivery… When you order a physical card, a digital card is also created in the app… The only account you cannot link the card to is a savings account
Digital cards
Read more about what a digital card is and what you can use it for… You find your bank account number in the Lunar app under the name of your given account… You find your cards in the Lunar app by clicking on your account, then click cards and here you can see
Card issues
Read more about why you might experience issues with your card — and what you can do… You can renew your card directly in the Lunar app in the Card menu… If you need to order a new card, you can do it yourself directly in your Lunar app. ​
Card not received after ordering
Here you can read about the possible reasons why your card hasn't arrived and what to do from here… If you card has not been delivered yet, it can be because of several reasons… In order for us to retrieve this, you will have to first contact our customer support and then we will
Delete a reservation
Here you can read more about how Lunar can help you delete a reservation on your card… If the company cannot give their consent for us to delete the reservation, you can make a card objection… sure you have enough money in your account for the purchase without being able to predict how much you