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Search results for:how-can-i-change-my-information

Change of information

Here you can read about how to change personal information in the app… If you need to change personal information, it's easily done in the app: Open the Lunar app… Now you can change your phone number and email address

How to change your name

Here you can read about how to update your name in the app… If it takes time, or for some reason it hasn't been updated with us, we can change it manually for you… Here's how to update your name

If you change your CPR number

Find information on what happens when you change your CPR number… We receive information from the Danish CPR register when our customers change their personal data… In some cases, we will suspend your old accounts after the CPR change is registered until we can verify

EuroBonus Points

Here you can read more about how you earn EuroBonus points and when you can use them… When can I use my points?… How do I earn points?

Change your plan

Here you can read about how to change your Lunar plan… Here's how to change your plan… Here's how to exercise your right of withdrawal

Manage SAS x Lunar

Here you can read about how to manage your SAS EuroBonus Lunar card and subscription… Can I change which account the EuroBonus card is linked to?… How do I cancel the SAS x Lunar subscription?

Frequently asked questions about crypto

Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… How do I report my crypto trades to the tax authorities?… How much can I buy?

How can I withdraw cash?

Read this article to learn how you can withdraw cash from your Lunar card and to learn more about our withdrawal limits and fees… How much can I withdraw? We have a daily withdrawal limit of 5.000 kr… Can I withdraw money from my Lunar card when out shopping?

International Transfers FAQ

How can I track my international transfer?… How can I cancel an international transfer?… Where can I transfer to and from?

General information about NemKonto

Click here to read how to do it. Where can I see my NemKonto?… How do I move my NemKonto to Lunar?… Is my account number and information protected when I use NemKonto?