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what-do-i-do-if-i-lose-my-phone
I don't have a MitID
Find out what to do if you want to apply for a Lunar account, but don't have a MitID.
How do I change my address?
No online web bank
Here you can read about why we put all our efforts into making life as easy as possible through our apps.
Card issues
Read more about why you might experience issues with your card — and what you can do.
Wolt+ x Lunar partnership
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them.
Incorrect transfer
Here you can read more about what to do if you have mistakenly sent money to the wrong recipient.
File a dispute
Act quickly if you
lose
your card: If you
lose
your card, block it right away and write down the number… If you
lose
your card, it's vital to block it right away to prevent anyone from using it
A transfer to Lunar has not arrived
If a bank transfer hasn't made way to your Lunar account yet, you can read more here about what to do.
How do I contact Lunar, if I’m thinking about becoming a Lunar customer?