We're here to help

Search results for:what-is-project-blue

What is IBAN?

IBAN is used in most of Europe and in several other countries outside of Europe… IBAN identifies the country, bank, and the individual or company that is to receive money

What is BIC/SWIFT?

BIC is a bank's identification number, and it is also used for international payments… BIC stands for Bank Identifier Code and is also known as a SWIFT code - SWIFT stands for Society for… This is typically used for international transfers to banks in countries that do not use IBAN

What is a "beneficiary"?

What does "correspondent bank" mean?

Card not received after ordering

Here you can read about the possible reasons why your card hasn't arrived and what to do from here… It is the wrong address that is registered in the Lunar app, and..… Your full name is not on the mailbox. The postal service is delayed

If you change your CPR number

Find information on what happens when you change your CPR number… Your social security number is the basis for your customer relationship with us at Lunar… It is possible that both your old and new Lunar user are active at the same time for a period of time

What does an international transfer cost?

At Lunar, a fixed fee of 50 DKK is charged (for transfers made in currencies other than NOK, SEK, and… EUR), along with a currency conversion surcharge of 0.5% when currency exchange is needed for an international

How quickly is my international transfer processed?

international payments typically arrive one to two business days after they are initiated if the payment is

How quickly is my international transfer processed?

Day 2: the payment is sent to our correspondent bank… Day 2/3: the payment is available in the recipient's account… Day 3/4: the payment is available in the recipient's account

I don't have a MitID

Find out what to do if you want to apply for a Lunar account, but don't have a MitID… What is a MitID?… MitID is the digital ID in Denmark