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when-will-i-receive-an-answer-to-my-loan-application
EuroBonus Points
Here you can read more about how you earn EuroBonus points and
when
you can use them… What happens
to
my
points
when
I
make a return?…
When
can
I
use
my
points?
Open Investment Account
Here, you can read more about how
to
use Lunar's investment platform and how
to
apply for
an
investment account… What happens
when
my
application
is sent?… Processing
an
application
for Invest usually takes 1-3 business days
Documentation
when
applying
Here you can read about what type of documentation we may request during
an
application
…
When
applying for
an
account, you may be asked for the following: A photo of your passport, driver's… If you are asked for further documentation, you
will
be able
to
upload it directly through the app
Frequently asked questions about crypto
Get answers
to
all your questions about crypto, such as how
to
report
to
the tax authorities and where your crypto is stored… Can
I
transfer
my
cryptocurrencies
to
other wallets?… How do
I
report
my
crypto trades
to
the tax authorities?
Close the customer relationship
Here you can read about how
to
proceed if you want
to
close your Lunar account… Simply follow the
application
process in the Lunar app, and you
will
typically
receive
a response within… If you want
to
close your relationship with us, we
will
assist you in doing so
Card issues
If your card is being declined
when
you're trying
to
use it in a store, on the web, or
when
withdrawing…
My
card gets declined — what do
I
do?…
My
card doesn't work — what do
I
do?
How
to
apply
Here you can read about how
to
apply for
an
account with us… You
will
also
receive
a notification in the app
when
we have processed your
application
…
When
you finish your
application
, it
will
be sent
to
us
General information about NemKonto
Click here
to
read how
to
do it. Where can
I
see
my
NemKonto?… How do
I
move
my
NemKonto
to
Lunar?… Is
my
account number and information protected
when
I
use NemKonto?
How
to
move
an
existing agreement from another bank
to
Lunar
How do
I
move
my
direct debit agreements from Lunar
to
another bank?… Can
I
transfer
my
direct debit agreements
to
a joint account?… Click here
to
jump
to
the Betalingsservice section in the Lunar app
Can
I
change the date or time for
when
my
direct debit agreement debits charge?
amount for debiting, and because of that it is also the creditor who chooses the date and time for
when