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Stay safe with Lunar

Lunar will never:… Danish population, we at Lunar have decided to set out a number of rules of thumb to help you stay safe… Call you or write to ask you to transfer money to others

How can I receive money from abroad?

Here you will find both the IBAN number and the SWIFT code

How to create a transfer

Can I transfer money from another bank to my Lunar account in the app?… Can I transfer money from my Lunar account to a card? No… Additionally, you can choose whether the transfer should be made today or at a future date

How to link other bank accounts

You will now be taken to a page where you need to log in with MitID to connect to the other bank… Your money and data are protected… Your money is insured and protected by the indskydergarantiordningen, and regulated by the FSA

Connect bank - FAQ

You will be able to transfer the same amount through the Lunar app as you would be able to do in the… Can I transfer money from another bank to my Lunar account in the app?… be synchronized again

What does "correspondent bank" mean?

Imagine that you want to transfer money to a friend in the USA… When you make the international payment, the money does not go directly from your Danish bank account… the money into your friend's account

Transfer fees and limits

If you need to transfer a lot of money, you should be aware that there are some limits on the amount… If this is not possible, please contact our support team who will check if it is possible to help you… need to be handled manually

A transfer to Lunar has not arrived

If the transfer was made as an instant transfer, the money should be in your Lunar account immediately… When the money is sent from a foreign bank If the money is sent from a bank abroad, start by trying… as the funds might still be on their way to your Lunar account

I don't have a MitID

Your application will still be there with all the progress you've already made… I didn't finish my Lunar application… You'll be using the MitID to confirm your identity when applying

What happens if I have entered incorrect information in the transfer details?

If the entered IBAN number is valid, the payment will usually be processed to the specified IBAN number… you mistakenly entered an incorrect IBAN number or the wrong recipient's name, this may in some cases be… Remember: When you send money abroad, it is your responsibility to ensure that all details are correct