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for-which-operating-systems-is-the-app-available
How to change your in-
app
passcode
Press
App
settings. Press Change password. Confirm using MitID… Changing the password for the
app
is simple, and there are two ways to proceed… Now, you can change your password in the
app
Updating personal information
Here you can read about how to update your information in the
app
… Send a chat message to our customer support in the Lunar
app
and inform us that you've changed your name… How do you change the email address in the
app
?
I have moved to a new address
That way, we automatically get a message that we need to update your new address in our
systems
… All you need to do is upload documentation in the request you also receive in the Lunar
app
… We check the documentation and if it meets our requirements, we will update your address in our
systems
MitID troubleshoot
Now try logging into your Lunar
app
… Make sure you have the latest update of your phone's
operating
system… If so, it's worth trying to turn it off and then log into the Lunar
app
Find your registration and account number
Read more about where to find your registration and account number in the Lunar
app
… How to find your registration and account number Open the Lunar
app
… Then you can transfer your money via a regular bank transfer in your Lunar
app
Create a Savings Goal
Create a Savings Goal in the Lunar
app
and automatically save up for everything you dream of… By setting up a Savings Goal in the Lunar
app
, you can easily and quickly start saving money… Open your Lunar
app
and select the Wallet tab in the menu at the bottom of the screen
Paying a bill
Read on if you want to know how to pay a bill through the Lunar
app
… Here is a step-by-step guide to paying a bill in the
app
: Open your Lunar
app
and click on Pay… Now you should see a confirmation in the
app
Extra account
Here you can read about how to open and close an extra account in the Lunar
app
… Until the account is closed, it will still appear in the
app
and all features will continue to be
available
… Open your Lunar
app
and click on the Search function in top right corner Click on Create account
Bank statement and account agreement
Here you can read about how to find and download your bank statement and account agreement in the Lunar
app
… You can easily download it in the
app
as a PDF or CSV file… Just follow these steps: Open the Lunar
app
and select the account from which you want a bank statement
Set up an international transfer
How to set up an international transfer (Lunar
app
)… Open your Lunar
app
Select Pay in the bottom of the screen. … Finally, approve the transfer in the Lunar
app
. There you go!