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how-do-i-get-the-astralis-card
The
SAS EuroBonus Lunar
Card
Here you can read more about
the
SAS EuroBonus Lunar cards and
card
delivery… Click on
the
card
in
the
app to see
the
estimated delivery time… What is
the
delivery time for
the
card
?
How
to order a
card
Read more about
how
you order your physical or digital Lunar
card
…
How
to order your
card
: Open your Lunar app and choose
the
account
the
card
shall be connected…
I
experience an error when ordering my
card
. What
do
I
do
now?
Manage SAS x Lunar
Here you can read about
how
to manage your SAS EuroBonus Lunar
card
and subscription…
How
do
I
cancel
the
SAS x Lunar subscription?… Can
I
change which account
the
EuroBonus
card
is linked to?
I
don't have a MitID
Find out what to
do
if you want to apply for a Lunar account, but don't have a MitID…
How
do
I
get
MitID?…
I
didn't finish my Lunar application
Card
issues
Read more about why you might experience issues with your
card
— and what you can
do
… My
card
gets declined — what
do
I
do
?… My
card
doesn't work — what
do
I
do
?
Card
not received after ordering
Here you can read about
the
possible reasons why your
card
hasn't arrived and what to
do
from here… Typical reasons to why
the
card
has not arrived:
The
address registered in your Lunar app is wrong… This is unfortunately not in our hands, but we will
do
everything to make sure
the
card
is arriving in
Lost
card
— closing your
card
Read this article to learn
how
to block your
card
if you have lost it or it has been stolen… You block your
card
by doing
the
following: Open your Lunar app and click on
the
account that
the
… Your
card
is now closed and you are able to order a new
card
in
the
app
File a dispute
Here you can read about
how
to file a dispute if your
card
has been misused… If you need to dispute a charge, here's a step-by-step guide on
how
to
do
it: Go to
the
Nets website… Will
I
definitely
get
my money back if
I
dispute a charge?
Card
expiring soon - order a new
card
Here you can read more about what to
do
when your
card
is about to expire… Here’s
how
to
do
it: Go to
the
card
in
the
app under Wallet Tap on
the
relevant
card
…
How
to cancel
the
renewal of your
card
when it expires: After receiving
the
notification "Your
card
Card
fees
your
card
withdrawal after you have made it
The
fees apply only to customers with Light, Youth or… A currency surcharge of 1% when using
the
card
abroad… Below you can see
the
fees that Lunar may charge
