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Search results for:
is-it-possible-to-receive-payments-through-mobilepay
Digital cards
Read more about what a digital card
is
and what you can use
it
for… If you wish
to
be able
to
receive
money
through
MobilePay
on your Lunar account, you also have
to
add…
Is
it
possible
to
link both physical and virtual cards
to
Google/Apple Wallet?
Incorrect transfer
Here you can read more about what
to
do if you have mistakenly sent money
to
the wrong recipient… That
is
, whether
it
is
a bank transfer,
MobilePay
, or an invoice…
MobilePay
If
it
is
a
MobilePay
, we at Lunar cannot help, and you should therefore contact the person
A transfer
to
Lunar has not arrived
If a bank transfer hasn't made way
to
your Lunar account yet, you can read more here about what
to
do… If
it
was transferred as a standard transfer,
it
will take 1-2 business days for the money
to
appear… If the account number
is
incorrect, correct
it
by tapping on the field and entering the correct one
Find your PIN code
No,
it
is
not
possible
to
change the PIN code once the card has been ordered… If you don't remember what
it
is
, you can easily find
it
by following these steps in the app: Click…
It
is
a card that you can use online and via
MobilePay
and Google/Apple Wallet
No online web bank
Here you can read about why we put all our efforts into making life as easy as
possible
through
our apps… We understand that the world
is
moving quickly, and our goal
is
to
make your bank as agile as the rest… as easy as
possible
through
our apps
Delivery of your card
Please contact us if your address
is
outdated, and we will make sure
to
update
it
… The card
is
active right away, and the digital copy can be used in your digital wallet,
MobilePay
and… The card will be delivered
to
your private address registered in our system
How
to
order a card
This means that you can already now use your card online, connect
it
to
your
MobilePay
, or connect
it
… Unfortunately,
it
is
not
possible
for customer service
to
order a card for you… You also cannot change the address
to
which the card
is
to
be delivered after the order has been placed
Card issues
If your physical card
is
damaged, you can still use
it
to
pay online or make
MobilePay
transactions… If your card
is
being declined when you're trying
to
use
it
in a store, on the web, or when withdrawing… If the balance
is
indeed
to
low, you can transfer funds from another account
to
top up the one you're
Phishing
Read more about what phishing
is
, and how you can stay vigilant
to
avoid
it
… Phishing
is
a form of online fraud where criminals use emails
to
impersonate a legitimate organization… Phishing emails are the most common form of phishing, and
it
can be difficult
to
spot a scam email
International transfers
It
is
possible
for you
to
both send and
receive
international transfers on your Lunar account… Currently,
it
is
not
possible
to
send international transfers… Here👈
is
a list of countries from which we can accept foreign
payments
Here👈
is
our price list