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I don't have a MitID

Find out what to do if you want to apply for a Lunar account, but don't have a MitID… What is a MitID? MitID is the digital ID in Denmark… How do I get MitID? Sadly, we can't issue MitID for you

Create or stop transfer

Read along and learn how to create or stop a transfer at Lunar… What should I do if a transfer has failed?… If you have been informed that a transfer has failed, you can first of all check if there is enough money

I have moved to a new address

Once it has been approved, you will receive a moving receipt in your E-box… Let's delve into the exceptions and what you should do if we write to you… has been approved

What is a "beneficiary"?

"Beneficiary" refers to the recipient of a payment, often used within banking terminology

No online web bank

If you need help with something that's causing trouble in the app, we are always a call away or a chat… Our support team is ready to help you with a smile, whether it's a simple question or something more… Can I log into the bank on my computer

How to apply

Read here about how to apply for a business account… Do I need to have a personal account before I can apply for a business account?… I already have a private account. Can I access that while I apply for a business account?

Premium

Read more about what a Premium subscription can offer you… This is the perfect subscription for you if you need a little bit more than what Standard has to offer… Read more about Premium here Premium costs 69 kr. per month There is a cancellation period

What happens if I have entered incorrect information in the transfer details?

reject the payment and return it, charging a fee for this action… Their system might notice that the recipient's name and the IBAN number do not match, and they will therefore… The sending bank can request a return, after which the receiving bank will contact the recipient and

What is IBAN?

IBAN stands for International Bank Account Number and consists of a country code followed by a number

What is BIC/SWIFT?

Every bank has a BIC, which consists of 8 characters… Therefore, when setting up a transfer to a country that does not utilize the IBAN system, one must know… This is typically used for international transfers to banks in countries that do not use IBAN