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Search results for:what-does-your-portfolio-overview-tell-you

What does "correspondent bank" mean?

When you make the international payment, the money does not go directly from your Danish bank account… Your friend has a bank account in an American bank, and you have an account in a Danish bank… Imagine that you want to transfer money to a friend in the USA

If you change your CPR number

Find information on what happens when you change your CPR number… If you change your CPR number, you will receive a formal notice from us as soon as the change is registered… so you will not be able to log in to your old account in your Lunar app

What does an international transfer cost?

You can read more about these prices in our detailed price list

How to link other bank accounts

Find out how to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances… At Lunar, we offer you the option to link your accounts from other banks in your Lunar app… We do this so that you can get the full overview of your finances in one place

Card not received after ordering

Here you can read about the possible reasons why your card hasn't arrived and what to do from here… You can see the expected date of delivery of your card in the Lunar App. 2 days after you are expected… When you call us, it is important that you inform the agent about your current address, so we can send

A transfer to Lunar has not arrived

If a bank transfer hasn't made way to your Lunar account yet, you can read more here about what to do… If your transfer is delayed, you should contact the other bank to understand what might have happened… If more than 3 bank days have passed and the transfer is not in your account, you can request a receipt

Amount of cards, you can order

Read more about how many cards you can order as a customer of Lunar… In the overview below, you can see how many cards you can order for your account based on the subscription… Amount of cards you can order based on your subscription:

Invite your team

Here you can read about how to invite your team members… Do you want to invite team members to your business account?

Who can apply for Lunar Business

What requirements do you need to meet to open a business account in Denmark?… What requirements do you need to meet to open a business account in Sweden?… What requirements do you need to meet to open a business account in Norway?

What is IBAN?