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Stay safe with Lunar

Lunar will never:

Simple FAQ

What's my card limit with Simple?… There's one free physical card (99 DKK for delivery) and one digital card… So that means you are able to buy extra card on your primary account

Essential FAQ

What's my card limit with Essential?… How many additional users can I have on my Essential account?… only 19 DKK/month. 3 physical cards 3 digital cards You can get an additional physical card

Premium

using your card in an ATM in Denmark and internationally 0 fees when using your card in stores… or online 0 fees when ordering a replacement card, if you lose yours 0 yearly fees for your… No card or ATM fees

How quickly is my international transfer processed?

Outgoing international payments typically arrive one to two business days after they are initiated if

I don't have a MitID

We would love to, but it's something the authorities will assist you with… I didn't finish my Lunar application Worry not!… Your application will still be there with all the progress you've already made

How can I track my international transfer?

When it comes to incoming payments, as the receiving bank, we cannot track or provide tracking information

No online web bank

Can I log into the bank on my computer… You use our app for either Android or iOS, and this is where you can take care of everything

Create or stop transfer

You will now see an overview of the selected transfer and can choose to pause or edit the frequency or… Can I transfer money from another bank to my Lunar account in the app?… Therefore, you need to know both the recipient's local account number and the bank's BIC when creating

What happens if I have entered incorrect information in the transfer details?

If the entered IBAN number is valid, the payment will usually be processed to the specified IBAN number… The sending bank can request a return, after which the receiving bank will contact the recipient and… Remember: When you send money abroad, it is your responsibility to ensure that all details are correct