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General information about NemKonto
Learn more about what NemKonto is and why you need one… Where can I see my NemKonto?… How do I move my NemKonto to Lunar?
Get started with a joint account
Can I turn my primary account into a joint account? No, only additional accounts can be shared… The price of the card depends on the subscription the member has. Can I link NemKonto to a shared… See how to create a shared account in the article: About joint accounts Who can create a joint account
Using a joint account
Can I order a card for a joint account? Yes, you can!… See how to set up a joint account in the article: About joint accounts Are there limits to what can… Can I use the account for business purposes? No, it is not allowed
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as how to report to the tax authorities and where your crypto is stored… Where can I find my agreements and documents?… Can I transfer my cryptocurrencies to other wallets?
MitID and Lunar
We hope you find the answer to your question 🙏🏻 I have my Nemkonto with Lunar, I haven't received… Can Lunar create my MitID? No, they can't. Lunar cannot create your MitID. It is not an option… a message from you to create my MitID
How to Transfer Your Engagement to Another Bank from Lunar
You can keep your account and move all the services linked to it such as betalingsservice, NemKonto and… ..But I want to stay as a Lunar customer… article, we'll guide you through the process of transferring your digital engagement, including your Nemkonto
Close the customer relationship
Here you can read about how to proceed if you want to close your Lunar account… Can I create a Lunar account again in the future?… Does Lunar retain my information after my Lunar is closed?
How can I track my international transfer?
Here you can read about how to track an international transfer… This allows us to trace your payment via the SWIFT GPI Tracker and see where it is in the flow… Contact our customer service, and we’ll help you investigate where the payment is located
Wolt+ x Lunar partnership
Where can I see when my trial ends?… I have been charged and didn’t know my trial ended. What can I do?… How do I cancel after my trial?
EuroBonus Points
Here you can read more about how you earn EuroBonus points and when you can use them… When can I use my points?… What happens to my points when I make a return?