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Lost card — closing your card

Read this article to learn how to block your card if you have lost it or it has been stolen… Select the card that you have lost and click on Show more… Choose card settings and thereafter on Close card

The SAS EuroBonus Lunar Card

Here you can read more about the SAS EuroBonus Lunar cards and card delivery… Which accounts can I link the EuroBonus card to?… You can order 1 physical card and 1 digital card.

Card issues

Read more about why you might experience issues with your card — and what you can do… My card gets declined — what do I do?… My card doesn't work — what do I do?

Card fees

your card withdrawal after you have made it The fees apply only to customers with Light, Youth or… Even though Lunar does not have its own ATMs, it is fully possible to withdraw money with your Lunar… card

Card expiring soon - order a new card

Here you can read more about what to do when your card is about to expire… If you have our free subscription (Light), you have the option to refuse to have a new card delivered… card for free, without having to do anything

Card not received

Here you can read about what to you can do if the card never arrived… When two days have passed since you were supposed to receive the card, you will see "Contact customer… If the card never arrived, it could be due to various reasons

How to order a card

Read more about how you order your physical or digital Lunar card… I experience an error when ordering my card. What do I do now?… If you experience an error while ordering a card, you might have reached the limit for the number of

Locking/freezing of card

Read here how to lock or freeze your Lunar card… Sometimes it can happen that one suspects to have entered their card details on a shady website, which… If you need to have the card locked for a longer period, we recommend you order a virtual card in the

Delivery of your card

When you have ordered the card in the app, we will begin the production and delivery process… The card will be delivered to your private address registered in our system… The delivery address can not be changed after ordering the card

Order a business card

Here you can read about about business cards and how to order one… You should have received a confirmation and ordered a new card… If the account owner orders a physical card, it will be sent to their private address, which we retrieve