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which-functions-does-my-card-have
Lost
card
— closing your
card
Read this article to learn how to block your
card
if you
have
lost it or it has been stolen… Select the
card
that you
have
lost and click on Show more… Choose
card
settings and thereafter on Close
card
The SAS EuroBonus Lunar
Card
Here you can read more about the SAS EuroBonus Lunar cards and
card
delivery…
Which
accounts can I link the EuroBonus
card
to?… You can order 1 physical
card
and 1 digital
card
.
Card
issues
Read more about why you might experience issues with your
card
— and what you can do…
My
card
gets declined — what do I do?…
My
card
doesn't work — what do I do?
Card
fees
your
card
withdrawal after you
have
made it The fees apply only to customers with Light, Youth or… Even though Lunar
does
not
have
its own ATMs, it is fully possible to withdraw money with your Lunar…
card
Card
expiring soon - order a new
card
Here you can read more about what to do when your
card
is about to expire… If you
have
our free subscription (Light), you
have
the option to refuse to
have
a new
card
delivered…
card
for free, without having to do anything
Card
not received
Here you can read about what to you can do if the
card
never arrived… When two days
have
passed since you were supposed to receive the
card
, you will see "Contact customer… If the
card
never arrived, it could be due to various reasons
How to order a
card
Read more about how you order your physical or digital Lunar
card
… I experience an error when ordering
my
card
. What do I do now?… If you experience an error while ordering a
card
, you might
have
reached the limit for the number of
Order a business
card
Here you can read about about business
cards
and how to order one… You should
have
received a confirmation and ordered a new
card
… If the account owner orders a physical
card
, it will be sent to their private address,
which
we retrieve
Locking/freezing of
card
Read here how to lock or freeze your Lunar
card
… Sometimes it can happen that one suspects to
have
entered their
card
details on a shady website,
which
… If you need to
have
the
card
locked for a longer period, we recommend you order a virtual
card
in the
Delivery of your
card
When you
have
ordered the
card
in the app, we will begin the production and delivery process… The
card
will be delivered to your private address registered in our system… The delivery address can not be changed after ordering the
card