Skip to main content
Dansk
English
Norsk
Svenska
English
Dansk
English
Norsk
Svenska
English
We're here to help
Search for articles...
Search results for:
how-do-i-receive-my-visa-card
Card
issues
Read more about why you might experience issues with your
card
— and what you can
do
…
My
card
gets declined — what
do
I
do
?…
My
card
doesn't work — what
do
I
do
?
How
to order a
card
Read more about
how
you order your physical or digital Lunar
card
…
I
experience an error when ordering
my
card
. What
do
I
do
now?… Why haven't
I
received
my
card
, even though the delivery date has been exceeded?
How
can
I
withdraw cash?
Read this article to learn
how
you can withdraw cash from your Lunar
card
and to learn more about our withdrawal limits and fees… Can
I
withdraw money from
my
Lunar
card
when out shopping?… You can still withdraw cash from your Lunar
card
even though we
do
not have our own ATMs
Digital
cards
Read more about what a digital
card
is and what you can use it for…
How
do
I
pay with
my
virtual
card
?…
How
to link your
card
to Google/Apple Wallet You can easily link your new digital
card
to Google/Apple
Youth account 15-17 years
If you are between 15–17 years old, you can get your own Lunar account with a
Visa
debit
card
… Learn more about
how
to order your Lunar
card
here… It also doesn't cost anything to transfer and
receive
money in Denmark or to pay bills. Smart
Lost
card
— closing your
card
Read this article to learn
how
to block your
card
if you have lost it or it has been stolen… Choose
card
settings and thereafter on Close
card
… Your
card
is now closed and you are able to order a new
card
in the app
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as
how
to report to the tax authorities and where your crypto is stored…
How
do
I
report
my
crypto trades to the tax authorities?…
How
do
I
get
my
money back from a sale?
Card
expiring soon - order a new
card
Here you can read more about what to
do
when your
card
is about to expire… 80 days before your physical
card
expires, you will
receive
a message in your app that it is about to…
card
for free, without having to
do
anything
Card
not received after ordering
Here you can read about the possible reasons why your
card
hasn't arrived and what to
do
from here… This is unfortunately not in our hands, but we will
do
everything to make sure the
card
is arriving in… Therefore, we will have to
receive
one of the following: A picture of your latest health
card
with
EuroBonus Points
Here you can read more about
how
you earn EuroBonus points and when you can use them…
How
do
I
earn points?… When can
I
use
my
points?
