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how-do-i-update-my-new-address-upon-moving
I
have moved to a
new
address
It's all about
how
to easily
update
your
address
with Lunar when you move… Read about
how
to
update
your
address
with Lunar in Denmark… Read about
how
to
update
your
address
with Lunar in Sweden
Moving
abroad
Here you can read more about what you need to
do
when you move abroad… Hidden
Address
or Name Protection when
moving
abroad… Hidden
Address
or Name Protection when
moving
abroad Please note that this information only applies
How
to order a card
Read more about
how
you order your physical or digital Lunar card…
I
experience an error when ordering
my
card. What
do
I
do
now?… Why haven't
I
received
my
card, even though the delivery date has been exceeded?
Frequently asked questions about crypto
Get answers to all your questions about crypto, such as
how
to report to the tax authorities and where your crypto is stored…
How
do
I
report
my
crypto trades to the tax authorities?…
How
do
I
get
my
money back from a sale?
How
to move an existing agreement from another bank to Lunar
How
do
I
move
my
direct debit agreements from Lunar to another bank?… Can
I
transfer
my
direct debit agreements to a joint account?… You can ask your
new
bank to transfer all your agreements from Lunar to them
EuroBonus Points
Here you can read more about
how
you earn EuroBonus points and when you can use them…
How
do
I
earn points?… When can
I
use
my
points?
General information about NemKonto
How
do
I
move
my
NemKonto to Lunar?… Click here to read
how
to
do
it. Where can
I
see
my
NemKonto?… Therefore, you
do
not need to open a
new
bank account to get a NemKonto and to receive payments from
Updating
personal information
Here you can read about
how
to
update
your information in the app…
How
do
you change the email
address
in the app?… Here's
how
to
update
your name Usually, the name is updated automatically after you have registered
No online web bank
Can
I
log into the bank on
my
computer…
Do
you need help?… We understand that the world is
moving
quickly, and our goal is to make your bank as agile as the rest
Connect other bank accounts
Find out
how
to connect your other bank accounts to your Lunar account, so you can easily get a full overview of your finances…
How
often does it
update
my
accounts? We retrieve your data every time you log in to the app…
How
often
do
I
need to authenticate with MitID, BankID or NemID?